Have questions you want answers to?
Our tour packages typically include accommodation, daily meals, guided tours, and transportation within the destination. Some packages may also include entry fees to attractions and activities. Please check the specific details of your package for exact inclusions.
Flights and visa fees are generally not included in our tour packages unless specified otherwise. It is the traveler's responsibility to arrange and pay for their flights and visas. We can assist with recommendations and provide information to help with your arrangements.
Yes, we offer customization options for our tour packages. You can choose additional activities, extend your stay, or adjust the itinerary to better fit your preferences. Contact us to discuss your customization needs and get a tailored quote.
Our cancellation policy varies depending on the tour package and the time of cancellation. Generally, cancellations made well in advance may incur a lower fee, while last-minute cancellations may result in higher charges. Please review the specific terms and conditions of your package or contact us for detailed information.
Additional costs may include personal expenses, optional activities, and tips for guides and drivers. Please check the package details for any exclusions and budget accordingly for extra spending during your trip.
Packing recommendations depend on the destination and time of year. Generally, you should bring comfortable clothing, appropriate footwear, travel documents, and any necessary medications. We provide detailed packing lists based on your destination in our pre-departure information.
While travel insurance is not mandatory, it is highly recommended to protect yourself against unforeseen events such as trip cancellations, medical emergencies, or lost luggage. We can provide information on travel insurance options if needed.
We strive to provide high-quality tours and services. If you are not satisfied, please contact us immediately so we can address any issues. Refunds may be considered based on the circumstances and our terms and conditions. Please refer to our complaint and refund policy for more details.
To book a tour, visit our website and select your preferred tour package. You can also contact us directly via phone or email to discuss your requirements and complete your booking. Our team is available to assist you with the booking process.
If you have dietary restrictions or special needs, please inform us at the time of booking. We will make every effort to accommodate your requirements and ensure a comfortable and enjoyable experience during your tour.